On Monday, September 28th, 2009 I begin a new adventure as a Senior Operations Analyst with a very large, well-established, company. I look forward to this role and look forward to a great deal of time with them. If you need my help, I have friends and associates still looking for their own ideal role, please let me know if you need help finding someone or if you have any good causes for me to assist with.

I am proud to have worked for TLC Vision for 3 years as a PHP/MySQL developer. The experience gave me excellent depth on developing business systems in PHP and MySQL along with opportunities to leverage my skills in JavaScript, CSS, and Flash. While I am looking for something new, I would like to let those who visit that my skills in development can be applied to many roles, as has been proven in my roles at Toyota Canada, Molson Breweries, Paramount Trading and Microsoft Canada. I am most interested in positions that feature development, either ASP or PHP, but feel that my expertise in Desktop Support and Implementation Services should not be overlooked. If you need someone who can keep your people working, with minimal downtime, call on me. 

What I most desire as my role, my career, is to serve an organisation by delivering excellent support of technology through an innovative and persistent desire to help people work well with technology. I have experience, tenacity, and a genuine interest in helping others. I excel at technical problem solving and making things that do not mesh, mesh. My favourite (technical) things include cool SQL Queries, great user interface presentation, and efficient processes.

PROFESSIONAL EXPERIENCE
2006.02-2009.02: Application Developer  (TLC Vision Inc.)

Maintenance and support of Linux-based Servers running on VMWare ESX and developing and maintaining business systems built on the Linux/Apache/MySQL/PHP platform.

Recommendations:
"Cameron worked independently on a number of projects – most notably the on-going maintenance and development requirements of an “acquired” legacy LAMP-based system. Being thrown at a new system, with both an unfamiliar setup/configuration, did not stop Cameron from effectively troubleshooting issues that arose after its acquisition, implementing the required changes that on going maintenance demanded, or developing enhancements that improved the system’s performance and ultimately the end-user’s experience."

2003.01-2005.11: Technical/Desktop Support at Toyota Canada Inc.

Working within Implementation Services, supporting the desktop and laptop systems, building and deploying hardware and software. Working within, and appreciating the challenges and needs of, an ITIL-based model, I have more than a decade of high quality technical support and customer service experience and a deep respect for the user's needs and experience.

Recommendations:
"Cameron was an integral part of his team and demonstrated excellent skills at many levels of his job. His contributions ensured his team’s objectives were met in a timely and organized fashion, while maintaining a high level of customer satisfaction."

"he was able to work through various challenges including implementation of SMS and many hardware and software rollouts. Each opportunity led to new tools being created by Cameron to help things run smoother and faster, with less manual work being required."

"During Cameron's service with us I admired him for his many valuable qualities, and regarded him with evermore respect. Although I never had the pleasure of supervising Cameron he is very goal oriented as well as a team player and was keenly devoted to his work, but being a real people person, he was also enjoyable to be around."

2001.01-2001.05: I.T. Advisor at Paramount Trading, Antigua B.W.I.
Server Support and Management, Windows NT/2000, Exchange 5.5, IIS. Some ASP development.

2000.04-2000.12: Web Developer at Grey Worldwide, Toronto
ASP/Web/SQL Developer

1998.10-2000.04: Paramount Trading, Antigua B.W.I.
Server Support and Management, Windows NT/2000, Exchange 5.5, IIS. Some ASP development.

1997.02-1998.10: Technical Analyst at Molson Breweries
Desktop Support, Security and Documentation. Some tools development.

1990.05-1997.02: Technical Support Analyst at Microsoft Canada
Microsoft Technical Product Support for Windows, Word, Excel, PowerPoint, Project, and some consumer projects.

Recommendations:
"I’ve had the privilege of managing Cameron on several projects over the past 19 years.Cameron has always afforded himself in a professional manner making sure that the client’s issue was not only solved but that they were completely satisfied with the solution."

Experience and personal practices:

• 20 years experience and strong skills in testing, configuration, implementation, and support of desktop technologies, PCs, peripherals and software in a network environment. 
• 10 years experience in supporting desktop technologies associated with SPOC service desk, demonstrating excellent listening, empathy, patience and initiative using their resourcefulness, strong research skills, and problem solving skills.  
• Extensive knowledge of workstation configuration, and support of desktop PCs, Windows XP operating system, Adobe applications. 
• Service Desk applications such as Remedy, Peoplesoft CRM/HelpDesk and several proprietary systems.
• Documentation of knowledge of the technologies and issues encountered in desktop installation and use. 
• Excellent organizational and customer service skills.  
• Good interpersonal, oral and written communication skills.

If your company is in need, please see my Career Profile or review either of my Web Developer résumés (PDFs) found here.

About me:

Life is rarely a neat little existence that one walks through blindly. Life can be tough, surviving is the challenge and the very thing that makes it worth while. 

I'm busy, but not too busy for friends or people in need. While much of my time is work or family, I still hope to find time to help others and be a conscientious member of society.

My hobbies: explore technology, photography, and graphic arts.